Multi Process Machining – Customer Focus
The only certainty about the modern world is that time does not stand still. The key is to be able to anticipate, embrace and manage change – rather than be afraid of it.
Our customers expect exceptional service – and rightly so – All of our thinking is geared to anticipating and understanding customer requirements with the objective of delivering customer satisfaction.
Our intention is to assure our customers that we are producing high precision parts in the most efficient and cost effective way possible in a competitive global market, using multi process machining methodology.
We recognise that we must work with our customers to ensure that we are able to supply the holy trinity of price, delivery and quality
Hence our recent capacity utilisation phase:
Capacity Utilisation at Di-Spark Ltd
Multi Process Machining – Best Practice
Di-Spark aspires to best practice in everything that we do. This principal has guided us to work to internationally recognised quality standards for multi process machining
- AS9100 Revision C for Multi Process Machining
- SC21 Supply Chain Improvement Program
- Investors in People Framework
Multi Process Machining – Partnerships
A strong emphasis is placed on developing mutually beneficial, strategic partnerships with key customers and suppliers.
Multi Process Machining – Production Efficiency
Specifically we utilise multi-tasking machine tools that allow parts to produce parts in fewer set-ups with better accuracy, reduced cycle times, radically improving lead-time and cost.
Automation allows us to keep machines running unmanned – this makes us very efficient – allowing us to minimise downtime and provide unmanned production.
There are 24 hours in a day and we aim to use as many of those as possible.
- It also allows us to work flexibly.
- People do not have to work long hours
- Machines can be remotely monitored from home
Investment in advanced multi process machining technology is very important – if it improves customer service and makes the business more efficient – then we’ll invest – always some annual investment
We’d always look to buy the very best technology that we can afford – you can always do a simple job on an advanced machine but it’s much more difficult to do a complex job on a basic machine
Production Planning at Di-Spark Ltd
Multi Process Machining – Ongoing Improvements
- Further investment in new technology – estimated spend for 2015 – 2016: 750k
- Building partnership with new supplier to remove treatment bottlenecks
- Specific training programs to enhance and develop skill-levels
- Upgrade MRP system: 2016